Privacy Policy — wks123

In this Privacy Policy, the following terms carry the meanings set out below:

• "wks123" / "we" / "us" / "our" — the wks123 online gaming platform, accessible at wks123.cam, and all associated services and applications.
• "Member" / "you" / "your" — any individual who has registered, or is seeking to register, an account on the wks123 platform.
• "Personal Data" — any information that identifies or can reasonably be used to identify a natural person, directly or indirectly, including name, identification number, location data, and online identifiers.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, wks123 acts as the Data Controller.
• "Data Processor" — a third party that processes Personal Data on behalf of wks123 under a formal data processing agreement.
• "Consent" — freely given, specific, informed, and unambiguous indication of a Member's agreement to the processing of their Personal Data for a stated purpose.
• "KYC" — Know Your Customer identity verification procedures conducted to confirm a Member's identity, age, and payment method ownership.

2.1 wks123 operates as the Data Controller in respect of all Personal Data collected from Members and prospective Members through the wks123 platform. As Data Controller, wks123 is responsible for determining why and how your Personal Data is processed.

2.2 wks123 is an internationally licensed online gaming platform. Our platform is designed and marketed primarily to serve players residing in Indonesia. By registering an account with wks123, you acknowledge that your Personal Data will be processed in accordance with this Privacy Policy.

2.3 For any questions regarding data protection or this Policy, please contact our Data Protection team at the details provided in Clause 16.

3.1 wks123 collects Personal Data across several categories depending on your interaction with the platform. The table below provides a clear overview:

3.2 Special Category Data. wks123 does not intentionally collect special category data (i.e., data concerning health, religion, ethnicity, or political opinions). If you voluntarily disclose such information — for example, during a responsible gaming consultation — it will be handled with the utmost confidentiality and used solely for the purpose for which it was shared.

4.1 Direct Collection. The majority of Personal Data is provided directly by you when you:

• Register a new wks123 account and complete the registration form;
• Submit documents for KYC verification (Indonesian KTP, bank account verification, selfie photographs);
• Make deposits or request withdrawals via BCA, BRI, BNI, Mandiri, or e-wallet providers;
• Place wagers on sports betting, live casino, togel (traditional numbers lottery), or slot gacor titles;
• Contact customer support via email, live chat, or contact forms;
• Update your account settings, preferences, or responsible gaming limits.

4.2 Automated Collection. Technical and Usage Data are collected automatically through cookies, web beacons, and similar tracking technologies whenever you access or interact with the wks123 platform. Further details are provided in Clause 11.

4.3 Third-Party Sources. In limited circumstances, we receive Personal Data from third parties, including:

• Payment Processors: Transaction verification data from bank and e-wallet partners (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja);
• Identity Verification Providers: Enhanced KYC checks for high-value transactions or regulatory compliance purposes;
• Game Providers: Aggregated gameplay and RTP data from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft;
• Fraud Prevention Services: Risk assessment data to detect duplicate accounts, bonus abuse, or fraudulent activity.

5.1 wks123 processes your Personal Data only for specific, legitimate purposes. The primary purposes are:

• Account Management: Creating, maintaining, and administering your wks123 account; authenticating login sessions; processing username and password changes.
• Transaction Processing: Facilitating deposits, processing withdrawals, recording betting activity, calculating winnings and losses, and applying bonus funds.
• Identity Verification (KYC): Confirming your identity, age (21+ verification), and address as required by anti-money laundering (AML) regulations and responsible gaming standards.
• Fraud Prevention & Security: Detecting and preventing fraud, duplicate accounts, collusion, match-fixing, bonus abuse, money laundering, and other prohibited conduct.
• Regulatory Compliance: Meeting legal and regulatory obligations under international gaming law, including record-keeping and reporting requirements.
• Customer Support: Responding to your inquiries, resolving disputes, assisting with technical issues, and providing account-related assistance in English and Bahasa Indonesia.
• Platform Improvement: Analyzing usage patterns to improve user experience, optimize game selection, enhance navigation, and develop new features.
• Responsible Gaming: Monitoring play behavior for signs of problematic gambling, implementing deposit limits, loss limits, self-exclusion, and other protective measures.
• Marketing & Communications: Where you have provided consent, sending promotional offers, bonus announcements, and news updates about BRI Liga 1 betting, live casino releases, new slot gacor titles, and other platform features. You may withdraw consent at any time.

6.1 Under applicable data protection principles, wks123 relies on the following legal bases for processing Personal Data:

• Contractual Necessity: Processing is necessary to perform the contract between you and wks123 as set out in our Terms and Conditions. This includes account administration, transaction processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML obligations, age verification requirements, tax reporting, and licensing conditions.
• Legitimate Interests: Processing serves legitimate business interests pursued by wks123, such as fraud prevention, security, platform improvement, and customer service quality, provided such interests do not override your fundamental rights and freedoms.
• Consent: Where processing is based on your consent — such as marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

7.1 wks123 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the following limited circumstances:

• Payment Service Providers: Your financial data is shared with bank and e-wallet partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• Game Content Providers: Minimal technical data (account ID, session token) is shared with game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) to launch games and record play sessions.
• Identity Verification Services: KYC documents and identity data are shared with third-party verification providers to confirm your age, identity, and compliance with eligibility requirements.
• Fraud Prevention & Security Partners: Technical data and transaction patterns are shared with specialized security firms to detect fraudulent activity, duplicate accounts, and prohibited conduct.
• Legal & Regulatory Authorities: Where required by law, we may disclose Personal Data to law enforcement agencies, regulators, or courts in response to lawful requests, legal proceedings, or to protect the rights, property, or safety of wks123, our Members, or others.
• Professional Advisors: We may share data with lawyers, auditors, consultants, and other professional advisors under strict confidentiality obligations.

7.2 All third-party service providers are bound by formal data processing agreements that require them to implement appropriate security measures and process Personal Data only in accordance with our instructions and applicable data protection law.

8.1 As an internationally licensed platform, wks123 may transfer your Personal Data to servers and service providers located outside Indonesia. Such transfers occur primarily for the following purposes:

• Hosting and cloud infrastructure services;
• Game content delivery from international studios;
• Payment processing and fraud prevention systems;
• Customer support and communication platforms.

8.2 Where Personal Data is transferred internationally, wks123 ensures that adequate safeguards are in place, including standard contractual clauses, data processing agreements, and security certifications equivalent to or exceeding those required within Indonesia.

8.3 Your Personal Data remains subject to the protections set out in this Privacy Policy regardless of where it is processed geographically.

9.1 wks123 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Retention periods vary by data category:

• Account Data: Retained for the duration of your active membership plus seven years following account closure, in accordance with financial record-keeping and AML regulations.
• KYC Documents: Retained for seven years from the date of account closure to comply with regulatory obligations.
• Transaction History: Retained for seven years to satisfy tax reporting, audit, and dispute resolution requirements.
• Communications: Support chat transcripts and email correspondence retained for three years for quality assurance and dispute resolution purposes.
• Technical & Usage Data: Aggregated and anonymized after 24 months; identifiable technical logs retained for 12 months for security and fraud prevention purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever occurs first.

9.2 Once the applicable retention period expires, Personal Data is securely deleted or anonymized in accordance with industry best practices.

10.1 wks123 employs industry-standard technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, and destruction. Key security measures include:

• Encryption: All data transmitted between your device and wks123 servers is protected by 256-bit SSL/TLS encryption. Sensitive stored data (passwords, KYC documents) is encrypted at rest.
• Access Controls: Personal Data is accessible only to authorized wks123 personnel who require it to perform their job functions. Multi-factor authentication and role-based access restrictions are enforced.
• Secure Infrastructure: wks123 utilizes secure, ISO-certified data centers with physical security controls, redundant backups, and disaster recovery protocols.
• Regular Audits: Independent security audits and vulnerability assessments are conducted quarterly. Penetration testing is performed semi-annually.
• Employee Training: All wks123 staff undergo mandatory data protection training and are bound by strict confidentiality obligations.
• Incident Response: We maintain a formal data breach response plan. In the unlikely event of a security incident affecting your Personal Data, we will notify you and relevant authorities in accordance with applicable law.

11.1 wks123 uses cookies, web beacons, and similar tracking technologies to enhance platform functionality, analyze usage patterns, and deliver personalized content.

11.2 Types of Cookies We Use:

• Essential Cookies: Required for core platform functionality including login sessions, security features, and transaction processing. These cannot be disabled without preventing the platform from operating correctly.
• Performance Cookies: Collect anonymous usage statistics (page views, session duration, error logs) to help us improve platform performance and user experience.
• Functionality Cookies: Remember your preferences (language selection, display settings) to provide a personalized experience across sessions.
• Marketing Cookies: Track your engagement with promotional content to deliver relevant bonus offers and game recommendations. These cookies are set only with your consent.

11.3 Most web browsers allow you to control cookies through browser settings. Note that disabling essential cookies will prevent you from using certain platform features. You can manage your cookie preferences at any time through your account settings.

12.1 As a wks123 Member, you hold the following rights over your Personal Data:

• Right of Access: You may request a copy of the Personal Data we hold about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of your request.
• Right to Rectification: If any Personal Data we hold is inaccurate or incomplete, you may request that we correct or update it. Most information can be amended directly through your account settings.
• Right to Erasure: You may request deletion of your Personal Data where there is no compelling legal reason for us to continue processing it. Note that regulatory obligations require us to retain certain data (KYC documents, transaction records) for specified periods even after account closure.
• Right to Restrict Processing: You may request that we limit how we use your Personal Data in certain circumstances, such as while we verify the accuracy of disputed data.
• Right to Data Portability: You may request that we transfer your Personal Data directly to another service provider in a portable electronic format, where technically feasible.
• Right to Object: You may object to processing based on legitimate interests, or to direct marketing communications, at any time.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without penalty.

12.2 To exercise any of these rights, contact our Data Protection team using the details in Clause 16. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.

13.1 wks123 operates a strict 21+ only policy. The platform is not intended for use by individuals under the age of 21, and we do not knowingly collect Personal Data from minors.

13.2 During registration and KYC verification, all Members must provide valid proof of age via their Indonesian KTP (national identity card). Any Member found to have misrepresented their age will have their account immediately suspended, all wagers voided, and all winnings forfeited.

13.3 If you become aware that an individual under 21 has registered on wks123, please contact our support team immediately at the email address provided in Clause 16. We will take prompt action to close the account and delete any associated Personal Data.

14.1 With your consent, wks123 may send you promotional communications via email or SMS, including:

• Welcome bonuses and deposit match offers;
• Free bet and cashback promotions;
• New game launches (slot gacor titles, live casino tables);
• Sports betting features (BRI Liga 1, Champions League, EPL markets);
• Platform updates and feature announcements;
• Responsible gaming reminders and tips.

14.2 You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email, adjusting your communication preferences in your account settings, or contacting customer support. Opting out will not affect essential service communications (transaction confirmations, security alerts, legal notices).

15.1 wks123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The version number and effective date at the top of this document will be updated with each revision.

15.2 Material changes will be communicated to Members via email notification to the registered email address and/or a prominent notice on the platform homepage for a minimum of 14 days prior to the changes taking effect.

15.3 Your continued use of the wks123 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you must cease using the platform and may request account closure as outlined in our Terms and Conditions.

16.1 For any questions, concerns, or complaints regarding this Privacy Policy, your Personal Data, or how wks123 handles data protection, please contact our Data Protection team:

• Email: [email protected] (plain text — not a clickable link)
• General Support Email: [email protected]
• Response Time: Data protection inquiries are answered within 30 days, as required by applicable data protection standards. Urgent security concerns are prioritized and addressed within 24 hours.
• Languages: Correspondence is available in English and Bahasa Indonesia.

16.2 When submitting a data protection request, please include your full name, registered email address, and a clear description of your request. For security purposes, we may require additional identity verification before processing requests for access, rectification, or deletion of Personal Data.

16.3 If you are not satisfied with our response to a data protection complaint, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.